Ivo
Client management package developed specifically for community advocacy organisations.
Flexible Client Management Software
Developed specifically for community organisations, with a particular focus on advocacy.
Originally released in 2004 and continuously improved since then.
Benefits
You're niche, is our niche
We are able to be far more responsive than large enterprise companies. Consider a service like 'Salesforce', a massive, popular, very functional product. It can be used for many purposes, which is great, and some organisations use it for advocacy.
What happens however, when your funder suddenly changes its reporting mechanism from an annual word document, to the bi-annual 'Data Exchange', or out-of-the-blue asks you to provide a one-off report aggregating all your data for the last five years, in a new way, due in two weeks time?
Advocacy, is itself, too specialised and niche to receive the support you need from such a large vendor like Salesforce, however 1024 is able to provide that support, and we've been doing it for over 15 years.
Flexible and highly customisable
Ivo can be used to capture virtually any kind of information for your organisation. Would you like to track time spent travelling vs administration vs client visits vs advocacy vs education? Survey results? Ivo can do all these, and they only take us a short amount of time to configure for you.
Focussed on community organisations, and focussed on advocacy
Since very early on, 1024 has provided its services exclusively to community organisations. We understand the sector and its various unique requirements around reporting obligations, restricted funding and so on.
Reviews
DSS DEX Support
Ivo supports DSS DEX reporting for advocacy programs – NDAP, NDIS Appeals, Disability Royal Commission, ILC, Redress Support etc.
Manage Clients
The ‘Manage Clients’ screen is a one-stop shop where you can view and update all information about a client and their service records.
Service History
The ‘Service History’ tab of the Manage Clients screen shows all instances of service the client has received from your organisation.
Interactive Calendar
Ivo has an interactive calendar providing an alternative method for interacting with client file notes. Staff can pick their own colour for their entries.
Notifications
If ‘Joan’ takes a call from one of ‘Bill’s’ clients, Joan simply needs to enter the information into Ivo and Bill will automatically be notified the next time he opens the program – no more sticky notes on monitors!
Statistics
There is a function for analysing statistical data that you can collect in Ivo.
Pricing
All prices listed are exclusive of GST.
NFP License
Per User or Per Computer-
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NFP License
Per User or Per Computer-
All regular updates
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DSS DEX Reporting
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NDAP / DRC / NDIS Appeals Funding
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Qld Disability / Vic QDC / NACAP Funding
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Customise for any other funding or project
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Individual / Family / Citizen / Systemic Advocacy
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Support Coordination / Surveys / Inquiries / Education and Group Sessions
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... and much more