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Capabilities     Cost     Why 'Ivo'?

Ivo is a Microsoft Windows application that has been developed specifically for community organisations.

Some of the many capabilities of Ivo are -
  • DSS DEX compatible! Ivo is preconfigured to manage the DSS DEX (for advocacy), NDAP, NACAP, HACC, CHSP and Victorian DHS programs;
  • manage many different service/activities - advocacy, education and group sessions, general inquiries, counselling, membership, risk assessments, satisfaction surveys etc,;
  • an interactive calendar for managing client file notes;
  • record survey responses from clients;
  • statistics analysis for all of your programs and stats;
  • fast record creation;
  • Ivo can also be configured to manage any reporting requirement of any funding source;
  • incredibly flexible and powerful reporting, research and analysis tools - no matter what the requirement, if the Ivo collects it, you can analyse it;
  • audit trail of access and changes to your data - you know exactly who did what and when;
  • messaging and notifications between staff - eg. if 'Joan' takes a call from one of 'Bill's' clients, Joan simply needs to enter the information into the database and Bill will automatically be notified the next time he opens the program - no more sticky notes on monitors!;
  • a 'notepad' where you can quickly record notes (during a phone call for example), and decide afterwards what to do with them (create a new issue; attach to an existing issue etc);

Client and Issue Management -

This screen is a one-stop place where you can view and update information about clients and issues -

This is the Service History tab, showing all instances of service the client has received from your organisation -

This is the DSS tab where you can record all fields for DEX reporting -

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